WEBSITE TERMS & CONDITIONS

Last updated: October 01, 2026

Welcome to v21.org.uk. This website is owned and operated by Vision 21 Cyfle Cymru (also operating as V21, "we", "us", or "our"), a registered charity in England & Wales (Charity No. 700096) and a company limited by guarantee (Company No. 3045325).

By accessing or browsing this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.

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1. USE OF THE WEBSITE

* Eligibility: This website is provided for informational, educational, shop, venue booking, and charitable fundraising purposes.
* Acceptable Use: You agree to use this site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by, any third party.
* Prohibited Conduct: You must not misuse this site by knowingly introducing viruses, malware, or other technologically harmful material, or by attempting unauthorised access to our site, server, or database platform.

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2. INTELLECTUAL PROPERTY & MEDIA RIGHTS

* Copyright & Ownership: All content on v21.org.uk—including text, graphics, logos, images, artwork, photography, audio clips, videos, downloadable documents, and website design—is the property of Vision 21 Cyfle Cymru or its content suppliers and is protected by UK and international copyright laws.
* Permitted Personal Use: You may print or download extracts of website pages for your own personal, non-commercial reference, or to share within your organisation to support Vision 21's charitable work.
* Restrictions: You must not modify, reproduce, distribute, republish, or commercially exploit any material from this website (including artwork or media featuring our project participants) without prior written consent from Vision 21 Cyfle Cymru.

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3. THIRD-PARTY PLATFORMS & EMBEDDED CONTENT

Our website integrates with and links to external platforms to provide checkout, ticketing, direct debit, and media services (including Zeffy, Eventbrite, Square, Etsy, GoCardless, PayPal Giving Fund, Mailchimp, Facebook, Instagram, and TikTok).

* Embedded Tools: Transactions or form submissions completed via embedded tools (such as embedded Zeffy shop/ticket forms) are governed by both these terms and the terms of service of the respective third-party provider.
* External Links: Links to third-party websites or platforms are provided for your convenience. Vision 21 has no control over the content, security, or availability of external sites and accepts no responsibility or liability for them.

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4. ACCURACY OF INFORMATION & DISCLAIMERS

* Content Updates: While we strive to ensure that information on v21.org.uk (including event listings, venue hire details, prices, and opening times) is accurate and up to date, we make no guarantees, warranties, or representations that the content is error-free or complete.
* "As-Is" Provision: The website and its contents are provided on an "as-is" and "as-available" basis without any warranties of any kind, express or implied.
* Availability: We do not guarantee that access to v21.org.uk will be uninterrupted, timely, or error-free.

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5. LIMITATION OF LIABILITY

To the fullest extent permitted by UK law:
* Vision 21 Cyfle Cymru, its trustees, employees, and volunteers shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising out of or in connection with your use of, or inability to use, this website or reliance on any information provided on it.
* Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

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6. PRIVACY & DATA PROTECTION

Your use of our website and embedded checkout/booking forms is also governed by our Privacy Notice and Cookie Policy, which explain how we collect, process, and protect your personal data under UK GDPR.

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7. E-COMMERCE & VENUE HIRE TERMS

Purchases of goods, workshop tickets, direct debit setups, and facility hire booked through or linked from this website are subject to our specific Return & Refund Policy and Venue & Hall Hire Terms & Conditions.

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8. CHANGES TO THESE TERMS

We reserve the right to revise or update these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon being posted to this page. Your continued use of v21.org.uk following any updates signifies your acceptance of the revised terms.

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9. GOVERNING LAW & JURISDICTION

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any legal disputes or claims arising out of or in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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10. CONTACT INFORMATION

If you have any questions regarding these Website Terms & Conditions, please contact us:

Vision 21 Cyfle Cymru
Unit 10-12 Fieldway
Heath, Cardiff CF14 4HY
Wales, UK

Email: admin@v21.org.uk
Phone: 029 20621194