V21 Reception Skills @ Fairwater

Are you interested in learning about reception work?
Our V21 Sbectrwm Centre is a busy community space that is home to a number of V21 projects including café and garden, as well as office tenants and rooms for event hire.
As a trainee in V21 Reception Skills you will work in reception at Sbectrwm, alongside our Centre Manager to complete all the tasks that keep the building running smoothly. This includes greeting and singing-in visitors, answering the telephone, taking bookings, and helping with daily housekeeping checks.
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Together, we will develop a training plan to suit you and you could learn skills such as:
- Answering the phone and greeting visitors.
- Receiving and sorting post.
- Checking toilets.
- Fire safety checks and drills.
- Customer service and retail skills.
- Taking bookings for room hire.
- Shredding and filing.
- Typing.
- Arranging refreshments.
When?
Trainees attend the V21 Reception Skills @ Fairwater project Monday to Friday from 9:00am – 3:00pm.