V21 Office Skills @ Heath

Are you interested in learning about office work?

By joining our V21 Office Skills @ Heath project you will work in a busy reception. You will learn on the job by helping with the administration and office work to keep V21 running smoothly.

Located in our Head Office, you will be supported by a lead member of staff to work towards different goals and gain valuable experience in office work.

Carrying out day to day tasks in this busy workplace will help you build your confidence, become more independent and achieve things you haven’t done before.

Together, we will develop a training plan to suit you and you could learn skills such as:
  • Answering the phone and greeting customers.
  • External office-based work experience.
  • Ordering and stocktaking.
  • Organisational skills.
  • Personal presentation.
  • Basic retail skills. 
  • Using Microsoft Office & Excel.
  • Using office equipment.
  • Writing skills and letter writing.
  • Representing V21 at events.


Trainees attend the V21 Office Skills @ Heath project Monday to Friday from 9:00am – 3:00pm.



V21 Office Skills @ Heath, Unit 10-12 Fieldway, Maes-y-coed Road, Heath, Cardiff, CF14 4HY